Customer/Business Support and FAQs
Frequently Asked Questions
General Questions
Who is EasyPay?
How can I contact EasyPay?
Does EasyPay report to credit bureaus?
Does the application process hurt my FICO credit score?
Which retailers use EasyPay Finance and EasyPay Leasing?
Can I have more than one account?
Does EasyPay have a mobile app?
Application Process
How do I apply?
What are the requirements to apply?
Retail Installment Contracts
What is a Retail Installment Contract (RIC)?
Can I pay off my contract early?
What is the 90-Day Finance Charge Cap Promotion?
If I am approved for a RIC, do you send me money?
How much can I be approved for with a Retail Installment Contract?
Lease-to-Own
What is a Lease-to-Own (LTO) product?
What types of products or services can I lease with EasyPay Leasing?
Who owns the merchandise I am leasing?
How much can I be approved for with lease-to-own financing?
How do I purchase my leased item early?
How do the Early Purchase Option(s) work?
Customer Payments
How do I make a payment?
Can I change my payment schedule?
Business Partners
How do I partner with EasyPay?
How much does it cost to use EasyPay as a business owner?
How long does the enrollment process take?
Once I have enrolled, how do I access my Business Center portal?
What happens if a customer stops making payments?
How do I get paid as the business owner?
How do I get marketing materials?
How do I contact EasyPay’s Business Support team?
General Questions
Who is EasyPay?
How can I contact EasyPay?
Does EasyPay report to credit bureaus?
Does the application process hurt my FICO credit score?
Which retailers use EasyPay Finance and EasyPay Leasing?
Can I have more than one account?
Does EasyPay have a mobile app?
Application Process
How do I apply?
What are the requirements to apply?
Retail Installment Contracts
What is a Retail Installment Contract (RIC)?
Can I pay off my contract early?
What is the 90-Day Finance Charge Cap Promotion?
If I am approved for a RIC, do you send me money?
How much can I be approved for with a Retail Installment Contract?
Lease-to-Own
What is a Lease-to-Own (LTO) product?
What types of products or services can I lease with EasyPay Leasing?
Who owns the merchandise I am leasing?
How much can I be approved for with lease-to-own financing?
How do I purchase my leased item early?
How do the Early Purchase Option(s) work?
Customer Payments
How do I make a payment?
Can I change my payment schedule?
Business Partners
How do I partner with EasyPay?
How much does it cost to use EasyPay as a business owner?
How long does the enrollment process take?
Once I have enrolled, how do I access my Business Center portal?
What happens if a customer stops making payments?
How do I get paid as the business owner?
How do I get marketing materials?
How do I contact EasyPay’s Business Support team?
General Questions
Who is EasyPay?
How can I contact EasyPay?
Does EasyPay report to credit bureaus?
Does the application process hurt my FICO credit score?
Which retailers use EasyPay Finance and EasyPay Leasing?
Can I have more than one account?
Does EasyPay have a mobile app?
Application Process
How do I apply?
What are the requirements to apply?
Retail Installment Contracts
What is a Retail Installment Contract (RIC)?
Can I pay off my contract early?
What is the 90-Day Finance Charge Cap Promotion?
If I am approved for a RIC, do you send me money?
How much can I be approved for with a Retail Installment Contract?
Lease-to-Own
What is a Lease-to-Own (LTO) product?
What types of products or services can I lease with EasyPay Leasing?
Who owns the merchandise I am leasing?
How much can I be approved for with lease-to-own financing?
How do I purchase my leased item early?
How do the Early Purchase Option(s) work?
Customer Payments
How do I make a payment?
Can I change my payment schedule?
Business Partners
How do I partner with EasyPay?
How much does it cost to use EasyPay as a business owner?
How long does the enrollment process take?
Once I have enrolled, how do I access my Business Center portal?
What happens if a customer stops making payments?
How do I get paid as the business owner?
How do I get marketing materials?
How do I contact EasyPay’s Business Support team?
Get in touch with us.
We’re here to answer your questions
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EasyPay Finance © 2025
PO Box 2549
Carlsbad, CA 92018
No California loans currently available. If applicable in the future, California loans made or arranged pursuant to a California Finance Lenders Law license. See CCR 1550
Navigation:
Financing Support
Mon-Fri 5am – 7pm PST
Sat 7:30am – 4pm PST
Leasing Support
Mon-Fri 6am – 7pm PST
Sat 7:30am – 12pm PST
Business Support
Mon-Fri 5am – 6pm PST
Sat 5am – 5pm PST
Media Inquiries
EasyPay Finance © 2025
PO Box 2549
Carlsbad, CA 92018
No California loans currently available. If applicable in the future, California loans made or arranged pursuant to a California Finance Lenders Law license. See CCR 1550
Navigation:
Financing Support
Mon-Fri 5am – 7pm PST
Sat 7:30am – 4pm PST
Leasing Support
Mon-Fri 6am – 7pm PST
Sat 7:30am – 12pm PST
Business Support
Mon-Fri 5am – 6pm PST
Sat 5am – 5pm PST
Media Inquiries
EasyPay Finance © 2025
PO Box 2549
Carlsbad, CA 92018
No California loans currently available. If applicable in the future, California loans made or arranged pursuant to a California Finance Lenders Law license. See CCR 1550
Navigation:
Financing Support
Mon-Fri 5am – 7pm PST
Sat 7:30am – 4pm PST
Leasing Support
Mon-Fri 6am – 7pm PST
Sat 7:30am – 12pm PST
Business Support
Mon-Fri 5am – 6pm PST
Sat 5am – 5pm PST
Media Inquiries