Privacy Policy and Texting Terms

Privacy Policy

Welcome to EasyPay Finance.

Protecting your privacy and safeguarding your personal and financial information is one of our priorities and we are committed to protecting your online information with the highest standards available. Please read our privacy policy carefully to understand how we will use your information while using sites associated with EasyPay Finance. This policy may change from time to time, so please check the website each time you use it for the most current information. This privacy policy was last updated on April 18th, 2023. Unless otherwise stated, any future modifications to this privacy policy will go into immediate effect after they have been posted.

Your Consent

By using our site, you consent to our privacy policy and acknowledge that you are 18 years of age or older. 

Employee Conduct

EasyPay Finance expresses its absolute commitment to integrity, and our corporate values and ethical standards we expect from all of our employees. This includes specific guidelines concerning the safeguarding of confidential information, which includes customers’ information. Employee access to confidential information is limited as it relates to our employees’ roles and responsibilities within the organization.

Collecting, Using and Sharing Information

Unless otherwise described in this policy, the types and categories of information we may collect from or about you as a consumer, and our use and sharing of any such information are described below. By providing Us your cell phone number, you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Us or our service provider for the duration of your business relationship, solely to help Us identify you or your wireless device and to prevent fraud. See the remainder of the Privacy Policy for how we treat your data.

What Information EasyPay Finance Collects About You

EasyPay collects personally identifiable information (PII) and non-personally identifiable information (NPI). PII is defined as information that directly identifies an individual. NPI is defined as information about an individual that does not identify you individually. We collect PII and NPI about our customers and website visitors in primarily these ways: directly from our customer payment portal and from or about applicants who are buying products or services from a store where we do business.

We collect the following categories of PII and NPI:

  • Identifiers, such as name, date of birth, government issued identification cards and numbers, Social Security numbers.
  • Personal information, such as contact information, address, telephone number, email address, and financial information like bank or payment card account number.
  • We may purchase a service that may update your Card or Bank Account information automatically when it changes.
  • Commercial information, such as transaction information and purchase history, net monthly income, sources of income, monthly housing expense, and lease or ownership information.
  • Internet or network activity information, such as your user name and password, browsing history, and interactions with our website.
  • Geolocation data when you select merchants that you would like to obtain a product or service through our website.
  • Audio, electronic, and similar information, such as call recordings.
  • Professional or employment-related information, such as employer name, work history, and prior employers.
  • Inferences drawn from any of the personal information listed above to create a profile about, for example, your individual preferences with respect to products or services.


How We Use Your Information

We use your PII and NPI primarily to review your application and provide you the ability to finance your product or service, to contact you regarding your application, process transactions, marketing, customer support, website maintenance, or any other legitimate business purpose permitted under the law.

We may also use your PII to:

  •  Audit related to our current interactions with you and concurrent transactions, including, but not limited to, auditing compliance with this specification and other standards.
  • Detect security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • Debug to identify and repair errors that impair existing intended functionality.
  • Short-term, transient uses, but your personal information will not be disclosed to another third party and is not used to build a profile about you or otherwise alter your experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction.
  • Perform services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services.
  • Undertake internal research for technological development and demonstration.
  • Undertake activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance our services or devices.
  • Any commercial purposes, including any purpose to advance your commercial or economic interests, such as by inducing you to buy, rent, lease, join, subscribe to, provide, or exchange products, goods, property, information, or services, or enabling or effecting, directly or indirectly, a commercial transaction.

Use of Cookies and Tracking User Traffic

EasyPay uses session cookies to track users logging into our sites, but we do not use them to track user traffic patterns while visiting any of our EasyPay Finance sites. If you reject cookies, you will not be able to login to our site. Our website does not respond to web browser ‘do not track’ signals.

We use Google Analytics to generate statistical and other information about the use of our sites by means of cookies. To learn more about Google’s privacy policy, please visit: You can also learn more about how to opt out of the collection and processing of such information by Google by visiting this website: We, or our third-party vendors, may collect personal information about your online activities over time when you use our sites.

 You have the ability to accept or decline cookies using your web browser settings.  If you choose to not accept cookies from our sites, you may not be able to take full advantage of its features or to receive some of the services that it provides. To learn more about cookies and your ability to opt-out of certain advertising cookies, please visit the following websites: or

How We Protect Your Information

EasyPay uses industry- standard Secure Sockets Layer (SSL) encryption on all web pages where sensitive personal information, including Social Security numbers and banking information are collected. To log into the customer payment portal or the application portal of our websites, you must use an SSL-enabled browser. This type of browser helps protect the confidentiality of your personal information while it is transmitted over the Internet, although no internet site can claim to be 100% secure.

How We Share Your Information/Legally Compelled Disclosure of Information

EasyPay Finance may disclose information when legally compelled to do so. Privileged information about a customer’s account is shared only when permitted by our Consumer Privacy Policy, or required by a subpoena, regulatory investigation, court order or with a customer’s express, verbal or written permission.

We do not sell personal information, and we will not sell personal information except as described in this privacy policy or if we provide you with notice and a right to opt-out of such sale.

Protection of Minors

EasyPay Finance does not intend to advertise our products or services to persons under 18 years of age, or to collect personal information from children under 13 years of age.

ID Theft Policy

EasyPay utilizes state of the art authentication technology to verify identities. However, if someone has fraudulently used your identification to establish credit, report the incident as quickly as possible to EasyPay at the contact information provided below, and, if necessary, to each of the credit reporting agencies listed below and ask that a fraud report be placed on your file.

Experian: (888) 397-3742
Equifax: (800) 525-6285
Trans Union: (800) 680-7289

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent or as otherwise permitted by California law.

As part of the California Online Privacy Protection Act, all users of our site may make certain changes to their information at any time by logging into their online customer portal and going to the ‘Update Information’ section.

California Consumer Privacy Act Compliance

Under the California Consumer Privacy Act, California residents have the right to:

  • Request that a business delete any personal information about the consumer which the business has collected from the consumer.
  • Request that a business that collects personal information about the consumer disclose to the consumer, free of charge, the following:
    • The categories of personal information that it has collected about that consumer.
    • The categories of sources from which the personal information is collected.
    • The business or commercial purpose for collecting or selling personal information.
    • The categories of third parties with whom the business shares personal information.
    • The specific pieces of personal information it has collected about that consumer.
  • Request that a business that sells the consumer’s personal information, or that discloses it for a business purpose disclose, free of charge, to the consumer:
    • The categories of personal information that the business collected about the consumer.
    • The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    • The categories of personal information that the business disclosed about the consumer for a business purpose.
  • Direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information.
  • How to Exercise Your Rights
    • Submit an online Personal Information Request
    • Contact us at (833) 506-1188
    • You may also designate an authorized agent to make such requests on your behalf by submitting a signed power of attorney designating the individual who you are authorizing to act on your behalf.

EasyPay will not discriminate against you if you choose to exercise any of your rights as described in this section.

Contact for Privacy Related Issue

If you know or suspect that your privacy has been breached or you have any privacy or security-related questions, please contact:

EasyPay Finance
PO Box 2549
Carlsbad, CA 92008
(866) 337-2537
[email protected]

Additional Contact Information

Customers needing account information, call (866) 438-8372 or visit
Merchants interested in enrolling, call (866) 791-0915 or email [email protected]
Existing Merchants with questions, call (866) 337-2537 or email [email protected]

Texting Terms

Terms of Use & Privacy Policy Mobile Text Summary Terms & Conditions: You will receive up to 10 messages per month of account and application information and status updates as well as marketing and advertising content. Message & Data Rates May Apply. This service is available for subscribers on AT&T, Verizon Wireless, T-Mobile®, Sprint, Virgin Mobile USA, Cincinnati Bell, Centennial Wireless, U.S. Cellular®, Boost, MetroPCS, and others in the US. The wireless carriers are not liable for delayed or undelivered messages. User will receive SMS MT if the device does not support MMS. For help in the US, text HELP to 75600. You may also email [email protected]or call (866) 438-8372. You may stop mobile subscription at any time by sending text message STOP to Short Code 75600 in the US. Your phone must have text messaging capability.

Terms on this page apply to subscribers who sign up for distribution lists managed by users of the Duvera Billing Services, LLC dba EasyPay Finance service.

Process to Unsubscribe From Duvera Billing Services, LLC dba EasyPay Finance

All subscribers have the ability to unsubscribe or change their personal subscription settings at any time. To unsubscribe for:

•       Mobile Text: Text STOP to the short code that you do not wish to receive messages from. NOTE: Message and data rates may apply.

You may also call Duvera Billing Services, LLC dba EasyPay Financeat (866) 438-8372 to unsubscribe at any time. If you believe that your contact information was collected by a Duvera Billing Services, LLC dba EasyPay Finance user without your consent and would like to report spam, please call (866) 438-8372. When reporting the offending organization, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Duvera Billing Services, LLC dba EasyPay Finance has a no tolerance spam policy.

Your Privacy

Duvera Billing Services, LLC dba EasyPay Finance may use or disclose information about you, including your personal information, under the following circumstances:

•       To provide you with products and services you request.

•       To anticipate and resolve problems and conflicts with our products and services.

•       For verification and authentication purposes in regards to requests or changes of any personal information or data related.

•       For other purposes communicated to you at the time you provide or authorize the use of your information.

•       To enforce our Terms of Use and Privacy Policy or other legal agreements.

•       To outsource any of the tasks referenced in this Terms of Use and Privacy Policy, such as customer service.

•       In response to a subpoena, court order, or other legal process.

•       To establish or exercise our legal rights or defend against legal claims.

•       To share with a company controlled by, or under common control with Duvera Billing Services, LLC dba EasyPay Finance for any purpose permitted by our Terms of Use and Privacy Policy.

•       When Duvera Billing Services, LLC dba EasyPay Finance believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.

•       In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Duvera Billing Services, LLC dba EasyPay Finance.